Easy Returns & Refund Policy

At StreetChoice, your satisfaction matters to us. If your purchase isn't right for you, we're here to help.

5-Day Return Window

You can request a return for eligible products within 5 days of delivery.

To be eligible, the product should be unused, in its original condition, and returned with its original packaging, tags, and accessories.

Wrong, Damaged or Defective Product?

If you receive a wrong, damaged, or defective product, please contact us within 48 hours of delivery and share photographs or an unboxing video, where available.

After verification, we will arrange an appropriate resolution. Depending on the situation, this may include a replacement or a refund.

How to Start a Return

Simply contact our customer support team with your order number and the reason for your return. Our team will guide you through the process.

Where eligible and serviceable, we will arrange a return pickup.

Please wait for return confirmation or instructions before sending the product back.

Refund Process

Once we receive and inspect the returned product, we will notify you about the refund decision.

Approved refunds are generally processed within 5–7 business days after approval. Your bank or payment provider may take additional time to reflect the amount in your account.

Items Not Eligible for Return

Some items may not be eligible for return, including:

• Opened or used hygiene and personal care products

• Products damaged after delivery due to misuse

• Products without original packaging or essential accessories

• Products clearly marked as non-returnable

Cancellations

You may request cancellation before your order is dispatched. Once dispatched, cancellation may no longer be possible.

Need Help?

Please contact us through the customer support details provided on the StreetChoice website. We will do our best to assist you.